Visionix
Optical equipment manufacturer, international presence
The need
A first AI agent on visionix.com, with two goals: improve the visitor experience and make information easier to reach for customers and prospects, from product documentation, technical sheets and site content.
What was delivered
- Agent connected to product documentation, technical sheets and the site, sources kept up to date
- Answers citing their source, embedded in the existing digital environment
- Live in under a week, from requirements to deployment
- Team support through to post-launch follow-up
In their words
We called on GuardWeaver to help us set up our first conversational AI agent on the Visionix website, with two objectives: improving the user experience and facilitating access to information for our clients and prospects.
The GuardWeaver team guided us with pedagogy and pragmatism throughout the project, from defining requirements to deployment. Their technical expertise, responsiveness and ability to understand our business challenges were major assets.
The result lives up to our expectations: a high-performing conversational AI agent, easy to use and perfectly integrated into our digital environment. This first step also opens up new perspectives in our strategy for integrating artificial intelligence in the service of our clients.
I recommend GuardWeaver to any company wishing to realize AI projects with a reliable, competent and results-oriented partner.
Jonathan Claquin
Global Communication Director, Visionix